About MTM Services

Our Team


scott

Scott Lloyd

President/CEO of MTM Services, Senior SPQM Data Consultant, Senior National Council Consultant, and President and CEO of Racing for ALS, Inc. (www.racingforals.com)

As a widely-recognized expert in access to care, service costing and data measurement, Scott leads MTM’s pioneering work helping providers utilize service delivery data to catalyze organizational transformations and maximize resources.  He knows how to help organizations implement change techniques that enhance not only the quality of services delivered but also staff satisfaction and consumer outcomes, while also ensuring compliance with regulatory and payor requirements.

Since 1998, Scott has worked with over 900 teams in more than 47 states, 2 US Territories, 2 foreign countries, and leads five statewide data collaborations that empower system-learning beyond the four walls of each provider. Scott’s current project focuses on disrupting organizational dysfunction with bold leadership and management strategies that help increase staff satisfaction and retention, along with improving the quality of care. His presentations are consistently delivered to standing-room only audiences at national healthcare conferences.  Scott has authored several books published by the National Council for Behavioral Health, including How to Deliver Accountable Care and Using Data to Drive Your Service Delivery Strategies.